Privacy Policy

Last updated: March 2026

Pondus Creative ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Information you provide: When you interact with our services, contact us, or use features like the Echo chatbot, we may collect information you voluntarily share.
• Usage data: We may collect anonymized data about how you interact with our website, including pages visited and time spent, to improve our services.
• Device information: Basic technical information such as browser type and screen size to ensure our site displays correctly.

2. How We Use Your Information

We use collected information to:

• Provide and improve our services and user experience
• Respond to your inquiries and requests
• Ensure the security and proper functioning of our website
• Understand how our services are being used (in aggregate)

3. Data Protection

We take your privacy seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

5. Cookies

We may use essential cookies to ensure the proper functioning of our website. These cookies do not track you across other websites and are necessary for the site to work correctly.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with a data protection authority

7. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may reach out to us through the Pondus Creative website.